Blog

The Problem with Support Engineering?

August 2, 2019
Mike Ingledew
FacebookXEmailLinkedInStumbleUpon

Support Engineering (or arguably lack of it) has been under the spotlight recently. A quick Google will identify expensive platforms that have had significant engineering challenges.

Some of these issues encountered could point to a lack of support engineering process or understanding of what is needed to ensure platforms avoid such matters.

In this podcast, we interview Peter Stuttard, a leading expert in the field of Support Engineering. Peter talks about some of the challenges as he sees them and most importantly, what we can do about them.

Learn more about Aspire (https://www.aspirecl.com). Meet Peter and his team at TDW-Live this year (https://www.tdw-live.com).

Watch the full recording on our YouTube channel or listen to the full podcast online now.

Mike Ingledew

A trained aircraft engineer (rotorcraft), I entered in to the field of technical information writing S1000D data modules on a major European military platform.

After a series of high profile project roles and the privilege of supporting clients worldwide, I ended my 'employed' career at a subsidiary of Boeing Aircraft after I decided to leave and focus on TDW full-time.

From my time supporting clients worldwide, I could see that there was a market need for an independent organisation that could be a trusted advisory source for those needing to implement successful technical information strategies.

I am passionate about the art of technical communications and the process, software and skills needed in our market.

View all posts

Get notified