Information, how we create, manage and deploy it is changing!

The way that a user engages with information is changing and at a rapid rate, the way that we can now produce affordable support information is changing and at a faster rate than we can possibly imagine.

Affordable support information is now within reach of all major projects and innovation is driving the way that we can engage our users be it in training, maintenance, customer support or any other type of technical support information.

The tools available to support these innovative methods of information production are now affordable, the skillsets needed to create content has changed and our next generation of maintainers are already using it in their day-to-day school life!

In this TDW Seminar we will introduce the innovative methods that are now established and emerging in making available, accessing and using support information, we will minimise speaking presentations and focus on having a go with technology, speaking to some of the experts in the technical information market who are driving forward the adoption and development of new and innovative ways of supporting products and users.

You can book your space and learn more HERE


Mike Ingledew

A trained aircraft engineer (rotorcraft), I entered in to the field of technical information writing S1000D data modules on a major European military platform.

After a series of high profile project roles and the privilege of supporting clients worldwide, I ended my 'employed' career at a subsidiary of Boeing Aircraft after I decided to leave and focus on TDW full-time.

From my time supporting clients worldwide, I could see that there was a market need for an independent organisation that could be a trusted advisory source for those needing to implement successful technical information strategies.

I am passionate about the art of technical communications and the process, software and skills needed in our market.

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